Shipping & packaging.
What actually shows up, how fast, and the policy you're agreeing to — verified against the vendor's own pages.
Not sure what to order? Text us at (559) 939-5274 — a real person answers, fast.
Speed
USPS Priority or UPS, 1–3 business days inside the US, from Grovetown, Georgia. Their homepage advertises same-day dispatch before 3pm ET while their shipping policy says next business day — plan on next business day and be pleasantly surprised.
Packaging
Plain, unlabelled box. Nothing on the outside says what's inside. Tracking number by email.
Cost
Calculated at checkout. Not free. Still cheaper than a failed test from a vendor that cuts corners.
Coverage
50 states, DC and US territories. No international shipping, no exceptions.
Returns
All sales final. Lost shipments replaced free on first occurrence. Damage claims need photos promptly — their two policy pages say 24 hours and 7 days, so treat it as 24 hours and photograph the box, the vials and the seals the moment it lands.
Frequently asked
Is shipping free at ZestyRat?
No. Shipping is calculated at checkout.
How discreet is the packaging?
Plain box, no branding or product names on the outside.
What if my package is lost?
ZestyRat replaces lost shipments free on first occurrence. Keep your tracking number.
Not sure what to order? Text us at (559) 939-5274 — a real person answers, fast.